Expectations, experiences & exceptions; Promises and realities of participation on PBS and commercial media websites.

Bakker, P. (2012). Expectations, experiences & exceptions; Promises and realities of participation on PBS and commercial media websites. In Lowe, G.F. & Steemers, J. (eds.). Regaining the Initiative for Public Service Media, pp. 237-251. Stockholm: Nordicom.

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